Terms of service

Welcome to Sables & Co. By accessing or using www.sablesandco.com, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

We may update these Terms from time to time. Continued use of our website after changes are posted means you accept the updated Terms.

Eligibility

You must be legally capable of entering into a binding agreement in your country to make purchases through our store.

Products

We strive to ensure that product descriptions, images, colours, sizing, and prices are accurate. However, slight variations may occur due to screen settings or manufacturing differences.

We reserve the right to correct errors, update information, discontinue products, or change pricing at any time without prior notice.

Orders

Submitting an order does not guarantee acceptance. We reserve the right to refuse or cancel an order if necessary, including where fraud, pricing errors, or stock availability issues arise.

Once your order has been dispatched, you will receive confirmation by email.

Pricing and Payment

All prices displayed are in the applicable currency shown on the website unless otherwise stated.

Payment must be successfully completed before your order is processed.

Shipping

Orders are processed within 1–2 business days (Monday to Friday).

Orders placed before 5:00 PM GMT on business days begin processing after payment confirmation.

Estimated delivery within the United Kingdom is 3–5 business days.

We offer free shipping on all eligible UK orders.

Tracking information will be provided once your order has been dispatched.

Our primary delivery carrier is Royal Mail.

Delivery estimates are provided in good faith but are not guaranteed and may occasionally be affected by circumstances outside our control.

Returns and Refunds

Customers may request a return within 30 days of delivery.

Customers are responsible for return shipping costs unless otherwise required by applicable law.

Approved refunds are generally processed within 5–10 business days after the returned item has been received and inspected.

Certain items may not be eligible for return where permitted by applicable law, including products that have been used, damaged after delivery, or are unsuitable for resale.

Intellectual Property

All content on this website, including text, images, graphics, logos, branding, product descriptions, and design, is the property of Sables & Co or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the fullest extent permitted by applicable law, Sables & Co shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of products.

Nothing in these Terms excludes or limits any rights that cannot legally be excluded under applicable law.

Governing Law

These Terms are governed by the laws applicable in the United Kingdom.

Customers may also have additional mandatory consumer rights under the laws of their country of residence where those rights cannot legally be excluded.


Company Information

Company Name: Sables & Co

Email: info@sablesandco.com

Phone Number: +44 7460021930

Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Company Registration Number: 16535763

Customer Support Times

Monday to Friday: 9:00 AM – 5:00 PM GMT

Saturday to Sunday: 11:00 AM – 4:00 PM GMT

Average response time: Within 24 business hours