Shipping policy

Sables & Co currently ships to customers within the United Kingdom.

Order Processing

Orders are processed within 1–2 business days (Monday to Friday) after payment has been successfully received.

Orders placed after 5:00 PM GMT or on weekends or public holidays will begin processing on the next business day.

Please note that processing times are separate from shipping times.

Delivery Time

Estimated delivery within the United Kingdom is 3–5 business days (Monday to Friday).

Delivery times are estimates only and may occasionally vary due to courier delays, severe weather, public holidays, or other circumstances beyond our control.

Shipping Costs

We offer free shipping on all orders delivered within the United Kingdom.

There are no additional shipping charges unless otherwise stated during checkout.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

You can use this tracking information to monitor your shipment until delivery.

Shipping Carrier

Our primary shipping partner is Royal Mail.

Depending on operational requirements, we may occasionally use another reputable carrier offering a similar level of service.

Delivery Issues

If your tracking indicates that your parcel has been delivered but you have not received it, please:

  • Check around your property and with household members.

  • Ask neighbours if they accepted the parcel on your behalf.

  • Contact the courier for additional delivery information.

  • Contact us if you still cannot locate your package.

We will do our best to assist you in resolving the issue.

Incorrect Shipping Address

Please ensure that your shipping address is correct before placing your order.

Sables & Co is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete address information provided by the customer.

Contact Us

If you have any questions about shipping or your order, please contact us:

Email: info@sablesandco.com

Company Information

Company Name: Sables & Co

Email: info@sablesandco.com

Phone Number: +44 7460021930

Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Company Registration Number: 16535763

Customer Support Times

Monday to Friday: 9:00 AM – 5:00 PM GMT

Saturday to Sunday: 11:00 AM – 4:00 PM GMT

Average response time: Within 24 business hours