At Sables & Co, we want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return within 30 days of receiving your item.

To be eligible for a return, items should be:

• Unused and in their original condition.

• Returned with their original packaging where reasonably possible.

• Free from damage that occurred after delivery.

We reserve the right to decline returns that do not meet these conditions where permitted by applicable law.

How to Start a Return

To request a return, please contact our customer support team before sending your item back.

Email: info@sablesandco.com

Please include:

• Your order number.

• Your full name.

• The reason for the return.

• Photos if the item is damaged, defective, or incorrect.

Once your request has been reviewed, you will receive return instructions.

Return Shipping Costs

Unless otherwise required by applicable law, customers are responsible for the cost of returning items.

We recommend using a tracked shipping service, as we cannot be responsible for returns lost during transit.

Inspection of Returned Items

After we receive your return, we will inspect the item to ensure it meets our return requirements.

If your return is approved, we will begin processing your refund.

Refund Processing

Approved refunds are processed within 5–10 business days after the returned item has been received and inspected.

Refunds are issued using the original payment method whenever possible.

Please note that your bank or payment provider may require additional time before the funds appear in your account.

Damaged, Defective or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible at info@sablesandco.com.

We will work with you to resolve the issue promptly.

Non-Returnable Items

Certain products may not be eligible for return where permitted by law, including:

• Items showing signs of use.

• Products damaged after delivery.

• Products unsuitable for resale due to their condition.

Any applicable exceptions required by law will always be respected.

Consumer Rights

Nothing in this Refund Policy limits or excludes any mandatory consumer rights available under applicable law.

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Company Information

Company Name: Sables & Co

Email: info@sablesandco.com

Phone Number: +44 7460021930

Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Company Registration Number: 16535763

Customer Support Times

Monday to Friday: 9:00 AM – 5:00 PM GMT

Saturday to Sunday: 11:00 AM – 4:00 PM GMT

Average response time: Within 24 business hours